Privacy Policy

 

Effective Date:13/09/2025

Last Updated:13/09/2025

 

The Calm Instructor Group (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [insert your website URL], engage with our services, or communicate with us.

 

By using our website, you agree to the terms of this policy.

 

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1. Information We Collect

 

We may collect the following types of information:

 

a) Personal Information

 

When you fill out a contact form, sign up for a newsletter, book a service, or attend a workshop, we may collect:

• Full name

• Email address

• Phone number (optional)

• Address or location (if relevant to services)

• Payment details (handled securely via third-party processors like Stripe or PayPal)

• Any other information you choose to provide

 

b) Non-Personal Information

 

We may collect non-identifying data automatically through cookies and analytics tools, including:

• Browser type and version

• IP address

• Pages visited and time spent

• Referring website

 

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2. How We Use Your Information

 

We use the information we collect to:

• Respond to enquiries and provide services

• Process bookings and payments

• Send newsletters and updates (if you opt in)

• Improve our website and services

• Comply with legal and regulatory requirements

 

We do not sell or rent your data to third parties.

 

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3. Sharing Your Information

 

We may share your information with:

• Service providers: such as email platforms (e.g. Mailchimp), payment processors, or booking systems, to perform business functions on our behalf

• Legal authorities: if required by law or to protect our legal rights

 

All third-party services used are GDPR-compliant and handle your data securely.

 

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4. Cookies

 

Our website uses cookies to enhance user experience. These may include:

• Session cookies (temporary, for navigation)

• Analytical cookies (e.g. Google Analytics)

• Functional cookies (to remember preferences)

 

You can control or delete cookies through your browser settings.

 

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5. Your Data Rights (UK GDPR & DPA 2018)

 

As a UK resident, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict certain uses of your data

• Withdraw consent at any time (e.g. unsubscribe from emails)

 

To exercise your rights, contact us at:

📧 [Insert Email Address]

📍 [Insert Business Address]

 

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6. Data Retention

 

We retain personal data only as long as necessary for the purposes set out in this policy or to meet legal obligations. You can request deletion at any time.

 

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7. Security

 

We use secure systems and encryption where appropriate to protect your data. However, no system can guarantee 100% security. You provide your data at your own risk.

 

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8. Links to Other Sites

 

Our site may contain links to other websites. We are not responsible for their privacy practices. Please read their policies separately.

 

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9. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.

 

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10. Contact Us

 

If you have any questions about this Privacy Policy or how we handle your data, please contact:

 

The Calm Instructor Group

📧 Email: [Insert Contact Email]

📍 Address: [Insert Business Address]